We're serious about keeping your info safe and sound
Last updated: January 2024
Look, we get it - nobody really wants to read legal stuff. But this matters, so we've tried to make it straightforward.
At Valaryn Quinta Vorn Hotel, we've been welcoming guests for years, and trust is kinda the backbone of what we do. When you book a room, grab dinner at our restaurant, or even just browse our website, you're sharing bits of info with us. This policy breaks down what we collect, why we need it, and how we protect it. No corporate jargon, no hidden agendas - just honest talk about your data.
We're based in Toronto, Canada, which means we follow Canadian privacy laws (specifically PIPEDA - yeah, that's a mouthful). Bottom line? Your privacy isn't just a checkbox for us, it's part of the experience we're committed to delivering.
When you make a reservation or reach out to us, we'll ask for the basics - your name, email, phone number, and payment details. If you're booking a spa treatment or have dietary preferences for our restaurant, we'll note those too. Special requests? We keep those on file to make sure your stay's exactly what you're hoping for.
Like most websites these days, ours collects some technical data - your IP address, browser type, how long you hang out on different pages. We use cookies too (not the chocolate chip kind, unfortunately). These help us remember your preferences and improve how the site works. You can disable cookies in your browser settings, though some features might not work as smoothly.
We've got security cameras in public areas around the hotel - lobbies, hallways, parking areas. It's purely for safety reasons, and footage is kept for a limited time unless there's an incident that needs investigation.
Alright, so what do we actually do with all this data? Here's the rundown:
We're not in the business of selling your info to random companies. That said, running a hotel means working with partners, so here's who might see your data:
Important note: We never share your personal info for marketing purposes without your explicit consent. Your email isn't gonna end up on some random mailing list.
Security's a big deal to us. We use industry-standard encryption for data transmission, secure servers, and regularly update our systems. Staff access to guest information is limited to those who actually need it for their jobs. We train our team on privacy practices and have protocols in place for handling sensitive info.
That said, no system's 100% foolproof. While we do everything reasonable to protect your data, there's always some level of risk when transmitting information online. If we ever experience a data breach that affects you, we'll let you know promptly and take steps to minimize any damage.
We don't hoard data forever. Here's our general approach:
Your data belongs to you, and you've got rights when it comes to how we handle it:
You can ask to see what personal information we've got on file about you.
If something's wrong or outdated, just let us know and we'll fix it.
Request that we delete your data (though we might need to keep some stuff for legal reasons).
Unsubscribe from marketing emails anytime - there's a link at the bottom of every message.
To exercise any of these rights, just shoot us an email at reservations@valarynquinthavorn.info or give us a call at (416) 555-0189. We'll get back to you within 30 days.
Cookies are tiny text files stored on your device when you visit our site. Here's what we use 'em for:
You can manage cookie preferences in your browser settings, though turning off certain types might affect site functionality.
We're located in Canada, so your data's processed and stored here. If you're visiting from outside Canada, just know that privacy laws might be different in your home country. By booking with us, you're agreeing to have your info handled according to Canadian law.
For our European guests - while Canada isn't part of the EU, the Canadian privacy framework is recognized as providing adequate protection. We respect GDPR principles and extend similar protections to all our guests regardless of where they're from.
Our website and services aren't aimed at kids under 18. We don't knowingly collect personal information from children. If you're a parent and think your child's given us their info, please reach out and we'll delete it promptly.
Our website might link to other sites - local attractions, partner services, that sort of thing. Once you click through to another site, this privacy policy doesn't apply anymore. We'd recommend checking out their privacy policies too, though we can't control what they do with your data.
Things change, and sometimes we'll need to update this policy - maybe because of new laws, new services we're offering, or feedback we've received. When we make significant changes, we'll post a notice on our website and update the date at the top. If you've got an account with us, we might also send you an email heads-up. It's worth checking back here occasionally to stay in the loop.
Look, we know privacy policies can be confusing. If something's not clear or you've got concerns about how we're handling your information, don't hesitate to reach out. We're real people here, and we'd rather you ask than worry.
Call Us
(416) 555-0189Email Us
reservations@valarynquinthavorn.infoVisit Us
1247 King Street West
Toronto, ON M6K 1G2, Canada